Privacy Policy

Introduction

At Volvox, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Contact us through our website
• Participate in our mentorship programs
• Use our products or services

This information may include:

• Name and contact information (email address)
• Username and password
• Display name

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Match mentors with mentees in our mentorship programs
• Send you marketing communications (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

To request deletion of your account and data: Please email us at [email protected] with the subject line “Data Deletion Request”. We will process your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. A cookie is a small data file stored on your device that helps us improve your experience and our services.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality, such as remembering your preferences and maintaining your session. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting information about pages visited, time spent on pages, and navigation patterns. We use Google Analytics and Vercel Analytics for this purpose.
• Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our advertising campaigns. These cookies may track your browsing activity across different websites.
• Performance Cookies: Help us monitor and improve website performance, including page load times and error tracking through services like Sentry.

Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clicking the “Cookie Settings” link in our website footer.

If you decline non-essential cookies, we will only use essential cookies required for the website to function properly. Analytics and advertising features will be disabled.

Advertising and Interest-Based Advertising

We may partner with third-party advertising networks and exchanges to display advertising on our website or to manage our advertising on other sites. These partners may use cookies and similar technologies to collect information about your activities on our website and other sites to provide you with targeted advertising based on your browsing activities and interests.

Advertising Partners

We may work with the following types of advertising partners:

• Google Ads: We may use Google Ads to display advertisements. Google may use cookies to serve ads based on your prior visits to our website or other websites.
• Social Media Platforms: We may use advertising features from platforms like Facebook, Twitter, and LinkedIn to reach potential users.
• Retargeting Services: We may use retargeting services to show you ads on other websites after you have visited our site.

Information Used for Advertising

Advertising partners may collect and use the following information to deliver targeted advertisements:

• Pages you visit on our website
• Products or services you view
• Your approximate geographic location
• Your device type and browser information
• Demographic information (age range, gender)
• Interests inferred from your browsing behavior

Important: We do not sell your personal information to advertisers. Advertising partners receive anonymized or pseudonymized data and are contractually prohibited from using your information for purposes other than providing advertising services to us.

Analytics Services

We use analytics services to help us understand how users interact with our website. These services collect information sent by your browser, including the pages you visit and other information that assists us in improving our website.

Analytics Providers

• Google Analytics: We use Google Analytics to collect information about website traffic and usage. This service may collect your IP address, browser type, referring pages, and time spent on pages. For more information, see Google's Privacy Policy.
• Firebase Analytics: For our mobile applications, we use Firebase Analytics to understand app usage and improve user experience. This service collects information such as app events, user engagement metrics, device information, and approximate location. Firebase Analytics is operated by Google. For more information, see the Firebase Privacy Policy.
• Vercel Analytics: We use Vercel Analytics to monitor website performance and visitor metrics in a privacy-focused manner.
• Sentry: We use Sentry to track errors and performance issues to improve website reliability. This may include information about your browser and session when an error occurs.

Authentication and Data Storage Services

For Volvox products and applications, we use third-party services to provide secure authentication and data storage:

Supabase

Our applications use Supabase for user authentication and database storage. When you create an account and use our products, the following information is processed and stored through Supabase:

• Authentication Data: Email address, encrypted password, and authentication tokens. If you sign in using a third-party provider (such as Google or Apple), we receive basic profile information from that provider.
• User Profile Data: Display name, profile preferences, and account settings you provide.
• Application Data: Content, progress data, and any other information you create within the application.
• Technical Data: Timestamps, session information, and device identifiers necessary for app functionality.

Supabase stores data on secure cloud infrastructure. For more information about how Supabase handles your data, see the Supabase Privacy Policy.

You can request deletion of your account and associated data at any time by contacting us or using the account deletion feature within the application.

Your Choices and Opt-Out Options

You have several options for controlling how your information is used for advertising and analytics:

Cookie Preferences

Use our cookie consent banner or the “Cookie Settings” link in the footer to manage your cookie preferences on our website.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent.

Opt-Out Tools

• Google Ads: Visit Google Ads Settings to opt out of personalized advertising.
• Network Advertising Initiative: Visit NAI Opt-Out to opt out of interest-based advertising from NAI member companies.
• Digital Advertising Alliance: Visit DAA Opt-Out to opt out of interest-based advertising from DAA participating companies.
• European Users: Visit Your Online Choices to manage advertising preferences in the European Union.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) feature. While there is no industry standard for DNT, we respect your privacy choices and encourage you to use our cookie consent tools for the most reliable control over tracking on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]